![]() ![]() The protective material for the ink cartridge or the tape remains attached.Ĭheck the inside of the printer and remove the protective material or tap e. The machine is not connected with the computer.Ĭonnect the machine and the computer with a USB cable. Make sure the original is correctly loaded on the glass surface. The document is too small when the Fit-to-Page copy is selected. The size of the original cannot be correctly detected. Replace the empty ink cartridge immediately after the printing. The function for detecting the remaining ink level may be disabled. Then printing can continue under the ink out condition. If printing is in progress and you want to continue printing, press the printer's Stop/Reset button for at least 5 seconds with the ink cartridge installed. Replace the ink cartridge and close the paper output cover. Or if you still need help, visit our Canon Community by clicking the button below to get answers: If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options. The ink cartridge may not be installed properly or may not be compatible with the printer. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition. To continue printing without this function, press the Stop/Reset button for at least 5 seconds. The function for detecting the remaining ink level may be disabled since the ink level can't be correctly detected. The remaining ink level cannot be detected. When you print the contents on CREATIVE PARK PREMIUM, confirm the message on the computer screen, make sure that correct cartridges are installed, then restart the print task. Press the machine's Black or Color button to continue printing.Ĭannot print the contents on CREATIVE PARK PREMIUM. The ink cartridge isn't installed in the correct position. ![]() The ink cartridge isn't installed or it's not compatible with your printer. The appropriate ink cartridge isn't installed. Remove and replace or reinstall the ink cartridges. ![]() The appropriate ink cartridge isn't installed. The ink cartridge isn't installed properly.
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